Information We Collect
When you contact Tennessee Water Damage Help, we collect the information you give us to make a referral: your name and contact details, the address of the affected property, and the details of the water problem you describe โ where the water is, what caused it, and when it started. If you email us, we keep that correspondence. We do not ask for payment information, and this website has no forms and no accounts.
How We Use Information
We use the information you provide for one purpose: to understand your water problem and connect the job with an independent local water damage professional who serves your area. We may use contact details to follow up about the referral itself โ for example, to confirm the pro was able to reach you.
Cookies and Tracking
This website is a static information site. It does not set advertising cookies and does not run cross-site tracking. If analytics are enabled, they are used in aggregate to understand which pages are read, not to profile individual visitors.
Analytics and Third-Party Tools
The site may embed a map of the service area provided by Google Maps. When that map loads, Google may process your IP address and set its own cookies under Google's privacy policy. Fonts are loaded from Google Fonts, which involves a request to Google's servers. We do not control those third parties' data practices.
Data Sharing and Disclosure
To make a referral, we share the details of your request with the independent local professional matched to your job โ that is the service you contacted us for. We do not sell your information. We may disclose information where required by law or to protect the safety of people and property.
Data Retention
We keep referral records for as long as they are useful for following up the referral and for ordinary business record-keeping, and we delete or anonymize them when they are no longer needed for those purposes.
Data Security
We take reasonable steps to protect the information you share with us against unauthorized access and disclosure. No method of transmission or storage is completely secure, and we cannot promise absolute security.
User Rights
You may ask us what information we hold about you, ask for it to be corrected, or ask for it to be deleted. Contact us by email at rankandrent2+water-damage-tennessee@gmail.com and we will respond to reasonable requests in line with applicable law.
Children's Privacy
This service is intended for adults arranging property services. We do not knowingly collect information from children under 13, and if we learn that we have, we will delete it.
Changes to This Policy
If this policy changes, the updated version will be posted on this page with a revised date. Continued use of the site after a change means you accept the updated policy.